Shipping & Delivery
As many countries are affected by the virus COVID-19, the number of flights is reduced and logistics costs have risen sharply.
We recommend that you choose Express international shipping, which is safe and stable. Refer to the settlement page for specific charges. Sorry for the inconvenience. Hope to get your understanding.
We offer free shipping worldwide products with order over $79 (Only for mail shipping, for Express, the shipping cost is required)
In order to allow customers to receive packages in the shortest possible time, we offer a variety of transportation methods for our customers.
All orders will be processed within 1-2 business days of receiving the full payment. The tracking number will be updated as soon as it is available. If your order is temporarily out of stock, our customer service representative will contact you. You can choose to wait for restocking or cancel your order.
We offer three modes of transportation, and the payment page can choose the shipping method you want.
| Shipping Method | Free shipping | Shipping Cost | Delivery time | Tracking information |
| Standard International shipping | Free for orders over $35 | $6 | 20-30 business days | Tracking number service |
| Express international shipping | $30 | 3-10 business days | Tracking number service |
The weight of all free shipping packages should not exceed 1KG. If it exceeds 1KG or cannot be sent via corresponding shipping channels due to the weight of the package and some countries can't be deliveried, the customer will send an email to notify the buyer to make up the difference or change the channel.
Note:
1) APO and PO Box Addresses
We strongly recommend that you provide a physical address for order delivery.
Because that DHL and FedEx are unable to deliver items to APO or PO BOX addresses.
2) Contact Phone Number
Receivers' contact phone number is required by express shipping agency for the package delivery. Please provide us with your latest phone number.
3. Note
1) Delivery Time of mixed orders with items in different Shipping Status should be calculated using the longest estimate times listed.
2) Chinese Holiday Reminder: During annual Chinese holidays, services from certain suppliers and carriers may be affected, and delivery for orders placed around the following times may be delayed by 3 - 7 days: Chinese New Year; Chinese National Day,etc.
3) Once your order is shipped, you will receive an email notification from Diymore
4) Track the order which with tracking number via below links:
Registered Airmail: www.17track.net/en
EMS: www.ems.com.cn/english.html
DHL: www.dhl.com
FedEx: www.fedex.com
